Here are a few things you should keep in mind while shopping

[Remus Lupin]

1. When we stop you at the door and ask to see your receit(SP) for items not bagged, don't stand there and curse at us. WE ARE DOING WHAT WE ARE TOLD TO DO BY OUR BOSSES.
We are doing it to stop shoplifters. Don't like us doing it, THERE IS A KMART RIGHT DOWN THE ROAD.
2. Same goes when we ask for your ID on beer,cigerettes,elc. We are told to card people under 40. Oh and don't bitch to us when we can't accept it because you little dumbasses
don't wish to get another ID when it gets broken and needs to be taped together. It is considered INVALID because teens trying to buy age sensitive products intentionally break ID's to alter it.
3. When in a check out lane. STAY OFF YOUR ****ING CELLPHONES. I don't enjoy trying to tell you your total or try to get your attention when you are too busy yacking away on your little phone.
I'm so tempted to go buy me one of those cell-phone jammers and put it to good use when one of you bozos whpped out your phone. Hey if you can be rude, TWO CAN PLAY AT THIS.
4. Don't put your kids in the shopping cart baskets. If they fall out and get hurt becuase you parents are too ****ing stupid to let your kids walk, IT IS YOUR OWN FAULT, NOT THAT IT WON'T STOP YOU FROM TRYING TO FIND A LAWYER TO SUE THE STORE.

[CaptainPike]

1. When we stop you at the door and ask to see your receit(SP) for items not bagged, don't stand there and curse at us. WE ARE DOING WHAT WE ARE TOLD TO DO BY OUR BOSSES.
We are doing it to stop shoplifters. Don't like us doing it, THERE IS A KMART RIGHT DOWN THE ROAD.
2. Same goes when we ask for your ID on beer,cigerettes,elc. We are told to card people under 40. Oh and don't bitch to us when we can't accept it because you little dumbasses
don't wish to get another ID when it gets broken and needs to be taped together. It is considered INVALID because teens trying to buy age sensitive products intentionally break ID's to alter it.
3. When in a check out lane. STAY OFF YOUR ****ING CELLPHONES. I don't enjoy trying to tell you your total or try to get your attention when you are too busy yacking away on your little phone.
I'm so tempted to go buy me one of those cell-phone jammers and put it to good use when one of you bozos whpped out your phone. Hey if you can be rude, TWO CAN PLAY AT THIS.
4. Don't put your kids in the shopping cart baskets. If they fall out and get hurt becuase you parents are too ****ing stupid to let your kids walk, IT IS YOUR OWN FAULT, NOT THAT IT WON'T STOP YOU FROM TRYING TO FIND A LAWYER TO SUE THE STORE.

My kids act fine when they are in the cart.

Doesn't the self check out solve many of your gripes?

[Remus Lupin]

My kids act fine when they are in the cart.

Doesn't the self check out solve many of your gripes?

Not really. Still gotta check ID on booze when on self-check.
Hate self checks anyway. People try to shoplift using the self-check.

[The Girl from Ipanema]

1. ok
2. ok
3. screw that. I rarely use my cell anyway, but if I choose to take or make a call while you're ringing my stuff up, I will. I'm not there to converse with you. I'm there to buy groceries. When I see you scan the last item and the total comes up, I can read it for myself and swipe my credit card without speaking to you. If you want conversation, get a different job. Don't make assumptions about my phone call and whether or not it's important.
4. I'll put my kid whereever I like.

The self checkout is great, then I don't have to make small talk with the person swiping my groceries, and the person ringing me out doesn't care if I'm on my phone or not. Not everyone uses it to shoplift.

Sounds like you had a rough day, or maybe customer service isn't your bag.

People suck, but the pay's the same regardless of who you're checking out.

[Remus Lupin]

1. ok
2. ok
3. screw that. I rarely use my cell anyway, but if I choose to take or make a call while you're ringing my stuff up, I will. I'm not there to converse with you. I'm there to buy groceries. When I see you scan the last item and the total comes up, I can read it for myself and swipe my credit card without speaking to you. If you want conversation, get a different job. Don't make assumptions about my phone call and whether or not it's important.
4. I'll put my kid whereever I like.

The self checkout is great, then I don't have to make small talk with the person swiping my groceries, and the person ringing me out doesn't care if I'm on my phone or not. Not everyone uses it to shoplift.

Sounds like you had a rough day, or maybe customer service isn't your bag.

People suck, but the pay's the same regardless of who you're checking out.

3. Run a cash register and see what it is like.
4. When your kid stands up and falls out the cart, I trust you won't be blaming the store and going to a lawyer.

Sorry but as you can tell, I'm in a ****ed off mood tonight.

[The Girl from Ipanema]

3. Did it for a lot of years while I was getting my education.
4. My kids are too big to get in the basket now. Imagine that, they made it to 17 and 13 without falling out of the cart. Of course, I watch my kids.

I figured you were in a bad mood. People suck. Don't let em bug you. The pay is the same regardless.

I've also learned, after many years and I still have to be reminded, don't presume to know anything. If someone seems snarky when they're in your line, maybe they're not just an *******. Maybe they're having a crappy day too.

Lifes a lot easier when we give each other the benefit of the doubt. ;)

[jeepers]

3. I avoid it whenever possilble. Once in awhile, things are hitting the fan and I'm in a store. I dont mean to be rude, but sometimes things like 'come pick up your kid at school because he's sick' takes precedence. But no, I'm not shmoozing when I'm trying to pay under normal circumstances.

4. Sorry, I did it at a certain age range when they were small. I watched them, no problem. Usually this was a way for me to buy a couple of things, the kid was in a vile mood, and this kept them compliant. Trust me, you wanted my kids in that cart! :lol:

However, more than once I've caught someone's baby/toddler in the SEAT where they are supposed to be, STANDING UP. One mother leaned that her baby could do that, right at that moment. Her back was turned slightly and junior STOOD UP. :eek:

I grabbed him under the armpits and said "uh....MOM?" She turned around and her face went white. She said "I didn't know he could do that!" and I said "well, you do NOW!" :lol:

Worked retail myself, I get the drift...but I learned one thing that was very important. You do the job long enough and all of that stuff stops annoying you. What really takes the cake are the screamers.

What this means is that you need a day off. If you find yourself grumbling about this as you ENTER the store, it's time to arrange it.

[chip]

1. When we stop you at the door and ask to see your receit(SP) for items not bagged, don't stand there and curse at us. WE ARE DOING WHAT WE ARE TOLD TO DO BY OUR BOSSES.
We are doing it to stop shoplifters. Don't like us doing it, THERE IS A KMART RIGHT DOWN THE ROAD.
2. Same goes when we ask for your ID on beer,cigerettes,elc. We are told to card people under 40. Oh and don't bitch to us when we can't accept it because you little dumbasses
don't wish to get another ID when it gets broken and needs to be taped together. It is considered INVALID because teens trying to buy age sensitive products intentionally break ID's to alter it.
3. When in a check out lane. STAY OFF YOUR ****ING CELLPHONES. I don't enjoy trying to tell you your total or try to get your attention when you are too busy yacking away on your little phone.
I'm so tempted to go buy me one of those cell-phone jammers and put it to good use when one of you bozos whpped out your phone. Hey if you can be rude, TWO CAN PLAY AT THIS.
4. Don't put your kids in the shopping cart baskets. If they fall out and get hurt becuase you parents are too ****ing stupid to let your kids walk, IT IS YOUR OWN FAULT, NOT THAT IT WON'T STOP YOU FROM TRYING TO FIND A LAWYER TO SUE THE STORE.


1. I generally ignore you and walk right by you. You have no right to stop me and inspect my bags unless you saw me try to conceal a stolen item. I love doing this quite honesty, its quite entertaining.

2. Who cares if you ask for ID its the law.

3. Tough ****, if you dont like it get a different job.

4. See #3

[Mobulis]

1. I generally ignore you and walk right by you. You have no right to stop me and inspect my bags unless you saw me try to conceal a stolen item. I love doing this quite honesty, its quite entertaining.

2. Who cares if you ask for ID its the law.

3. Tough ****, if you dont like it get a different job.

4. See #3

Wanna bet? Its private property if we want to look WE WILL LOOK, don't like it don't come
back.

[Wookinstien]

1. When we stop you at the door and ask to see your receit(SP) for items not bagged, don't stand there and curse at us. WE ARE DOING WHAT WE ARE TOLD TO DO BY OUR BOSSES.
We are doing it to stop shoplifters. Don't like us doing it, THERE IS A KMART RIGHT DOWN THE ROAD.
No I like to run and scream "HELP! HELP! I'm being opressed!!"


2. Same goes when we ask for your ID on beer,cigerettes,elc. We are told to card people under 40. Oh and don't bitch to us when we can't accept it because you little dumbasses
don't wish to get another ID when it gets broken and needs to be taped together. It is considered INVALID because teens trying to buy age sensitive products intentionally break ID's to alter it.
This is no problem since I usually buy to resell to the kindergarten class down the street. They likey the Mickey's

3. When in a check out lane. STAY OFF YOUR ****ING CELLPHONES. I don't enjoy trying to tell you your total or try to get your attention when you are too busy yacking away on your little phone.
I'm so tempted to go buy me one of those cell-phone jammers and put it to good use when one of you bozos whpped out your phone. Hey if you can be rude, TWO CAN PLAY AT THIS.
I never use the checkout lanes, too slow I just rush out the front door. See #1

4. Don't put your kids in the shopping cart baskets. If they fall out and get hurt becuase you parents are too ****ing stupid to let your kids walk, IT IS YOUR OWN FAULT, NOT THAT IT WON'T STOP YOU FROM TRYING TO FIND A LAWYER TO SUE THE STORE.

4. I ususally put someone else's kids there I get them in the isles from unsuspecting shoppers.
:)

[Samm]

No I like to run and scream "HELP! HELP! I'm being opressed!!"

This is no problem since I usually buy to resell to the kindergarten class down the street. They likey the Mickey's
I never use the checkout lanes, too slow I just rush out the front door. See #1


4. I ususally put someone else's kids there I get them in the isles from unsuspecting shoppers.
:)

:)) So... you are one of those guys... the ones that store managers write letters to the wives of telling them that their husbands are banned from the store. ;)

[Hoobeedoo Bejesus]

"Can I see your receipt"

"No, thank you."

Case Closed.

(this transaction carries much more weight when open carrying)

[Wookinstien]

:)) So... you are one of those guys... the ones that store managers write letters to the wives of telling them that their husbands are banned from the store. ;)

I'm one of those guys that the wives never admit to knowing! :))

[Ninjacorpse]

The customer is always right, their something you should keep in mind ;)

[Samm]

The customer is always right, their something you should keep in mind ;)

Not when they are leaving the story with merchandise that they did not pay for...

[Ninjacorpse]

Not when they are leaving the story with merchandise that they did not pay for...

Well they wouldn't be a customer now would they?

[Mobulis]

The customer is always right, their something you should keep in mind ;)

No their not.

[Samm]

Well they wouldn't be a customer now would they?

That's a good point... as long as they didn't pay for some of what they walked out with. :think:

[sgdp]

I thought retail was bad.

Then I became a university newspaper employee. :eek:

[Wookinstien]

I thought retail was bad.

Then I became a university newspaper employee. :eek:

Just for you sg...
http://i274.photobucket.com/albums/jj241/Wookinstien/snipe.gif

You should get this kitteh for your newspaper job...

[angelicmadrigal]

3. Run a cash register and see what it is like.
I already did my time in retail hell. If you want I can come make it more of a hell for you.




Sorry but as you can tell, I'm in a ****ed off mood tonight.

Oh, so me or anyone else is supposed to cut you slack because YOU are in a ****ed off mood? I don't think so. YOU created the thread trying to tell people they should do this or should do that. Frankly YOU telling ME what I should/should not do (and assuming that I do any of these things) is WAY out of line. Sorry using the generic YOU to the entire board to "school" us on store ettiquette is not necessary and frankly _I_ find it insulting, and you being ****ed off is NO justification for you to come in here like you have any right to lay down the law with ANY of us.

I don't need a reminder from a little 20 something on how to conduct myself in public.

[Buffalo]

#1. **** off. I paid for my item, get out of my way.
#2. It's the law and I look young so doesn't bother me at all. Plus they fine the hell out of you and punish your store, so caution is to be expected.
#3. Depends ion the circumstances.
#4. Don't have kids and putting them in the cart seems very low on the scale of things people allow their kids to do, or how people treat their kids, in public places.

[Dr. Funkenstein]

1. When we stop you at the door and ask to see your receit(SP) for items not bagged, don't stand there and curse at us. WE ARE DOING WHAT WE ARE TOLD TO DO BY OUR BOSSES.
We are doing it to stop shoplifters. Don't like us doing it, THERE IS A KMART RIGHT DOWN THE ROAD.

Dude...Forman Mills checks my receipt when I leave too. I don't give a ****.

2. Same goes when we ask for your ID on beer,cigerettes,elc. We are told to card people under 40. Oh and don't bitch to us when we can't accept it because you little dumbasses
don't wish to get another ID when it gets broken and needs to be taped together. It is considered INVALID because teens trying to buy age sensitive products intentionally break ID's to alter it.

Makes me feel young again...why would I deny myself the vanity of being carded? I don't smoke, but I'll be damned if I don't buy a pack once in a while just to hear "can I see some ID please?"

3. When in a check out lane. STAY OFF YOUR ****ING CELLPHONES. I don't enjoy trying to tell you your total or try to get your attention when you are too busy yacking away on your little phone.
I'm so tempted to go buy me one of those cell-phone jammers and put it to good use when one of you bozos whpped out your phone. Hey if you can be rude, TWO CAN PLAY AT THIS.

Okay...I've been in your spot here, and I couldn't have cared less if someone was on their cellphone, talking to their kids, or making out with their life partner. When I was working register, I was on COMPLETE auto-pilot (unless we were having an add-on contest like when we had to pre-sell the "Titanic" VHS...I KILLED that **** :dance: )...until someone handed me money or a credit card, all I heard was the music on the in-store speakers.

4. Don't put your kids in the shopping cart baskets. If they fall out and get hurt becuase you parents are too ****ing stupid to let your kids walk, IT IS YOUR OWN FAULT, NOT THAT IT WON'T STOP YOU FROM TRYING TO FIND A LAWYER TO SUE THE STORE.

Don't have kids. I did try to get my wife to ride in the cart once because she'd hurt her knee the night before, but no dice.

[murphy]

#1...unless I'm at Costco...beat it...even then, I walk around the lines most times

#2...fine, ID me

#3...my phone my business...please don't pretend you know why I'm on the phone. Most times, it's business that must be handled immediately. Besides, I already have my card swiped and am holding the pen waiting to sign after you press the "credit" button.

#4...if the kids were out of the baskets, you'd probably have a note about keeping the kids corralled so they weren't running in the store, grabbing items off the shelves, etc...the kid in the cart makes life easier for everyone...parents, kids, employees, fellow customers.

[Dr. Funkenstein]

And how about a few tips for the employees?

1. I'm just looking. Like I told the six other people in polo shirts/vests who asked me on my way to find the beef jerky. If I want your help, I'll ask for it. Go harrass the eight-year olds who are destroying the cheese-ball display.

2. If I approach YOU, get the **** off YOUR cellphone. Guess what, Sparky...I'm not there to listen to you score a dimebag.

3. When giving me my change, give me the bills first, then the change. Why no one else has figured this out is beyond me.

4. I hate to break this to you, but the checkout line is the LAST place a good shoplifter is going to try to pull something off. They've already filled their tinfoil-lined pockets (and I'm not kidding about that either...google "booster bags"...one of my proudest days while working at my record store was nailing someone filling up a booster bag) with small, expensive items like CD's and ink cartridges. The REALLY good ones will jack you up in the aisles AND at the registers...I lost count of the times we had new cashiers give back $10 change on a $10 because the customer convinced them they'd given them a $20.

[ThrowCop]

1. When we stop you at the door and ask to see your receit(SP) for items not bagged, don't stand there and curse at us. WE ARE DOING WHAT WE ARE TOLD TO DO BY OUR BOSSES.
We are doing it to stop shoplifters. Don't like us doing it, THERE IS A KMART RIGHT DOWN THE ROAD.Yeah, no...

You have zero right to rifle through my **** & I am not going to let you. Treat me like a criminal & I will not come back.

I actually had one overzealous idiot grab me by the shoulder when I said no thank you to his request to search my bag.

I then had to ask him if his ****ty job was worth being put in the hospital. Apparently it wasn't.

[Remus Lupin]

Yeah, no...

You have zero right to rifle through my **** & I am not going to let you. Treat me like a criminal & I will not come back.

I actually had one overzealous idiot grab me by the shoulder when I said no thank you to his request to search my bag.

I then had to ask him if his ****ty job was worth being put in the hospital. Apparently it wasn't.

Then take it up with my manager. Don't just stand there and curse at me for doing my job. I wanna keep my job so I have to do my job. We are not rummiging your bags WE ARE JUST ASKING FOR YOUR RECEIET(SP) FOR ANYTHING NOT BAGGED.
Again that is store policy which is posted when you walk in.

[murphy]

And how about a few tips for the employees?

1. I'm just looking. Like I told the six other people in polo shirts/vests who asked me on my way to find the beef jerky. If I want your help, I'll ask for it. Go harrass the eight-year olds who are destroying the cheese-ball display.

2. If I approach YOU, get the **** off YOUR cellphone. Guess what, Sparky...I'm not there to listen to you score a dimebag.

3. When giving me my change, give me the bills first, then the change. Why no one else has figured this out is beyond me.

4. I hate to break this to you, but the checkout line is the LAST place a good shoplifter is going to try to pull something off. They've already filled their tinfoil-lined pockets (and I'm not kidding about that either...google "booster bags"...one of my proudest days while working at my record store was nailing someone filling up a booster bag) with small, expensive items like CD's and ink cartridges. The REALLY good ones will jack you up in the aisles AND at the registers...I lost count of the times we had new cashiers give back $10 change on a $10 because the customer convinced them they'd given them a $20.

Can I add mine?
~if ya can't be bothered to fill-in the shelves (when product is all the way back on the shelves), don't yell at me for using the bottom shelf as a step. I looked for someone to assist for 10 minutes...I can't help your 8 foot tall shelves and my 5 foot height
~I don't care if your best friend/mother/fiancee/friendly stranger is in the checkout line...when they're done paying, MOVE IT ALONG...no hanging out for 5 minutes talking
~don't roll your eyes at me when I put my canvas bags on the conveyor

[Buffalo]

Yeah, no...

You have zero right to rifle through my **** & I am not going to let you. Treat me like a criminal & I will not come back.

I actually had one overzealous idiot grab me by the shoulder when I said no thank you to his request to search my bag.

I then had to ask him if his ****ty job was worth being put in the hospital. Apparently it wasn't.
Damn straight.

One more thing to the OP, you work in retail at Walmart. You get what you get. And your job is customer service. Period. No matter what physical labor you may do during your shift, your first job and priority is customer service, which means you service the customer. That may be a thankless job sometimes, but it is your choice of job.

[Gaetano "Tommy" Lucchese]

You people defending talking on the cellphone while checking out kill me.

I know everyone likes to pretend they are a high-powered business exec taking calls from overseas when they get a Bluetooth, but for Christ's sake, hang up the phone for the three minutes it will take you to get checked out or waited on.

As a bartender, I would never ever ever wait on someone with a phone to their ear. Obviously they had better things to do than get served. I hate them more than people who wear those big white sunglasses inside the club, or Bluetooths when we know you can't hear anyone because of the music.

[Gaetano "Tommy" Lucchese]

I do love the contempt for people in service and retail.

Half the responses in this thread have been either literally or figuratively, "**** you."

Just because you can act like a ********* doesn't mean you have to.

I always enjoyed it when pompous idiots who looked down their noses at me would come to my bar (when I made more in a weekend than they made in a week), and then either refuse to serve them (totally my discretion), have them thrown out for no reason (also completely my discretion), or even better, smile and act nice while selling them ten-dollar Grey Goose and sodas that are 99% soda water, with a little vodka on top so they would think there's alcohol in it.

[Dr. Funkenstein]

You people defending talking on the cellphone while checking out kill me.

I know everyone likes to pretend they are a high-powered business exec taking calls from overseas when they get a Bluetooth, but for Christ's sake, hang up the phone for the three minutes it will take you to get checked out or waited on.

As a bartender, I would never ever ever wait on someone with a phone to their ear. Obviously they had better things to do than get served. I hate them more than people who wear those big white sunglasses inside the club, or Bluetooths when we know you can't hear anyone because of the music.
In all honesty...I normally wouldn't take a call while I'm standing in the checkout line. But if the wife's number pops up three times in a row, I'm picking it up...I know where my bread is buttered, and it sure as hell isn't the chick with the laryngectomy box ringing me up.

[murphy]

You people defending talking on the cellphone while checking out kill me.

I know everyone likes to pretend they are a high-powered business exec taking calls from overseas when they get a Bluetooth, but for Christ's sake, hang up the phone for the three minutes it will take you to get checked out or waited on.

As a bartender, I would never ever ever wait on someone with a phone to their ear. Obviously they had better things to do than get served. I hate them more than people who wear those big white sunglasses inside the club, or Bluetooths when we know you can't hear anyone because of the music.

I understand where you're coming from, Tommy...BUT...sometimes the call must be taken. When I'm on call, I have no control over when the calls come in and I HAVE to take them. I don't mind the checkout so much, but hate the people at the deli/meat/seafood counter talking so loud I can hear them 10 feet away talking about what they had for lunch yesterday. Why do people get on a cell phone and think the person they're talking to is hard of hearing????

[Dr. Funkenstein]

I do love the contempt for people in service and retail.

Half the responses in this thread have been either literally or figuratively, "**** you."

Just because you can act like a ********* doesn't mean you have to.

I agree with you. I only ask for the same respect from them as I plan to give them. Having worked for a long time in retail (and even now working in payroll) I'm used to being disrespected by people who have absolutely no idea what the hell they're talking about. And I get where Remus can get upset...I really do.

[Buffalo]

I do love the contempt for people in service and retail.

Half the responses in this thread have been either literally or figuratively, "**** you."

Just because you can act like a ********* doesn't mean you have to.

I always enjoyed it when pompous idiots who looked down their noses at me would come to my bar (when I made more in a weekend than they made in a week), and then either refuse to serve them (totally my discretion), have them thrown out for no reason (also completely my discretion), or even better, smile and act nice while selling them ten-dollar Grey Goose and sodas that are 99% soda water, with a little vodka on top so they would think there's alcohol in it.
I worked as a paper boy, a grocery clerk, three retail stores, restaurants, and managed sample custody for a lab, I understood what my job was as far as customer service. You deal with sometimes hundreds of people a day, some are ****y, some are rude, some are pure *******s, but until they did something totally egregious, they were my customer and my job was to take care of them. I bitched as much as the OP about certain things, but realize those things won't change, and now I don't work in customer service. It is not contempt on my part, it is understanding of the job being discussed.

[angelicmadrigal]

I do love the contempt for people in service and retail.

Half the responses in this thread have been either literally or figuratively, "**** you."
Here's the issue I have, I am ALWAYS polite to people in the service and retail industry while I am in the store/restuarant, etc.... I take SERIOUS issue with some kid thinking he needs to tell ME how I need to act.


Just because you can act like a ********* doesn't mean you have to.

For me just like in the thread about not writing checks, if someone is going to have the gall to tell me how they think _I_ should behave, and whine and carry on about how tough/inconvienent/etc...I'm going to go out of my way to do the thing they don't like even if I do not normally do it. Simple as that. I do NOT tolerate people giving me attitude, especially when they have NO reason to. I dont' really give a **** if someone's had a bad day or not, that's their problem not mine.

[Gaetano "Tommy" Lucchese]

I worked as a paper boy, a grocery clerk, three retail stores, restaurants, and managed sample custody for a lab, I understood what my job was as far as customer service. You deal with sometimes hundreds of people a day, some are ****y, some are rude, some are pure *******s, but until they did something totally egregious, they were my customer and my job was to take care of them. I bitched as much as the OP about certain things, but realize those things won't change, and now I don't work in customer service. It is not contempt on my part, it is understanding of the job being discussed.

Oh, I totally agree, people as a whole are morons, and I spent many years dealing with drunken morons, which is even worse. On the bright side, it's made me totally unflappable, like an English butler (admittedly, having the option to jump the bar, throw someone in a chokehold and fire them head first through the door is sweet).

Service burns people out. Makes them nasty miserable people. Most of the veteran club bartenders I know are *******s and very unfriendly. It's the volume. I figure I've waited on or otherwise dealt with between 300k and half a million customers since I started right out of high school.

I thrive on it; I love people, I love to talk. Most people don't. It drives them insane. Like being a stripper.

[murphy]

I do love the contempt for people in service and retail.

Half the responses in this thread have been either literally or figuratively, "**** you."

Just because you can act like a ********* doesn't mean you have to.

I always enjoyed it when pompous idiots who looked down their noses at me would come to my bar (when I made more in a weekend than they made in a week), and then either refuse to serve them (totally my discretion), have them thrown out for no reason (also completely my discretion), or even better, smile and act nice while selling them ten-dollar Grey Goose and sodas that are 99% soda water, with a little vodka on top so they would think there's alcohol in it.

I don't think it's contempt for retail/service workers at all, at least not on my end. Being a veteran of the "other side", I can empathize. However, I'm tired of getting crappy service from people who don't give a hoot about their job. In this environment, you would think that stores would be giving excellent service, knowing full well how much of a choice consumers have in spending their loot. If I take a call and can wrap up my check out at the same time or place a drink order at the same time, what's the big deal? Rude people are that way whether they're holding a phone or not. I just ask that retail/service workers show some of the respect that they're looking for from customers. Most of the time, this is the case. When it's not the case, I find another place to spend my cash.

[angelicmadrigal]

And I get where Remus can get upset...I really do.

The point for me is how it was presented here. I'm sorry his OP is flat out RUDE. I've had it said to me many times on this board, "Just because you're ****d off doesn't mean you need to take it out on other people".

[angelicmadrigal]

Most people don't. It drives them insane. Like being a stripper.

Yeah but good strippers make more money than the average person in retail.

[Gaetano "Tommy" Lucchese]

Yeah but good strippers make more money than the average person in retail.

I was actually talking about nightclub bartenders, we don't make as much but we come close (especially because an honest bartender is as hard to find as an honest politician, and there's no way to stop them from stealing). Our jobs are also creepily similar: We both lie to people so they think we're their friends and then take all their money. Bartenders just get to keep their clothes on.

[Dr. Funkenstein]

The point for me is how it was presented here. I'm sorry his OP is flat out RUDE. I've had it said to me many times on this board, "Just because you're ****d off doesn't mean you need to take it out on other people".

Correct.

[Remus Lupin]

I didn't mean to be an ass. I was just teed off big time.
Most of the time I enjoy my job, but the last few weeks have been interested.

[angelicmadrigal]

Our jobs are also creepily similar: We both lie to people so they think we're their friends and then take all their money. Bartenders just get to keep their clothes on.

::chuckles::

[angelicmadrigal]

Most of the time I enjoy my job, but the last few weeks have been interested.

Yeah I know how that goes. Since school started it's been an interesting few weeks for me as well. Half tempted to give a few children away to the gypsies or indians....not sure which yet.

[Dr. Funkenstein]

Yeah I know how that goes. Since school started it's been an interesting few weeks for me as well. Half tempted to give a few children away to the gypsies or indians....not sure which yet.
Depends...are they "Dunkin Donuts" Indians or "Me Tonto" Indians?

;)

[angelicmadrigal]

Depends...are they "Dunkin Donuts" Indians or "Me Tonto" Indians?

;)

At this point whichever might take them off my hands. ;)

[ALBOB2]

The customer is always right, their something you should keep in mind ;)


That's just about the dumbest cliche ever invented. No, the customer is NOT always right. Quite often they are very, VERY wrong. Yes, even in those circumstances they have to be treated with tact but, they don't get to get away with highway robbery just because "the customer's always right". I learned that lesson many times over being the assistant general manger of the largest plumbing company in Las Vegas. We would have gone out of business if our customers had gotten away with the crap they tried to pull. (Pun most definitely intended.)

[ThrowCop]

Then take it up with my manager. Don't just stand there and curse at me for doing my job. I wanna keep my job so I have to do my job. We are not rummiging your bags WE ARE JUST ASKING FOR YOUR RECEIET(SP) FOR ANYTHING NOT BAGGED.
Again that is store policy which is posted when you walk in.Well, I have taken it up with managers but that doesn't mean I am going to let you rifle through my property.

I am never nasty when asked to show my receipt. I simply say no & keep walking.

[Apatriot]

1. When we stop you at the door and ask to see your receit(SP) for items not bagged, don't stand there and curse at us. WE ARE DOING WHAT WE ARE TOLD TO DO BY OUR BOSSES.
We are doing it to stop shoplifters. Don't like us doing it, THERE IS A KMART RIGHT DOWN THE ROAD.

Bad advice to give. If too many of us go to Kmart, you are going to be unemployed.

The thing is, you are basically accusing of us of being criminals due to the incompetence of your own cashiers. Don't get me wrong, I'm civil to the people at the door accusing me of stealing the water under my cart, but it does irritate me to do so. I will admit, I've had to go back and pay for the water THROUGH no fault of my own, as I told the cashier I had a 24 pack of Sam's choice water under my buggy. He/she didn't ring it up.

2. Same goes when we ask for your ID on beer,cigerettes,elc. We are told to card people under 40. Oh and don't bitch to us when we can't accept it because you little dumbasses
don't wish to get another ID when it gets broken and needs to be taped together. It is considered INVALID because teens trying to buy age sensitive products intentionally break ID's to alter it.
3. When in a check out lane. STAY OFF YOUR ****ING CELLPHONES. I don't enjoy trying to tell you your total or try to get your attention when you are too busy yacking away on your little phone.
I'm so tempted to go buy me one of those cell-phone jammers and put it to good use when one of you bozos whpped out your phone. Hey if you can be rude, TWO CAN PLAY AT THIS.

Using a cell-phone jammer is against federal law.


4. Don't put your kids in the shopping cart baskets. If they fall out and get hurt becuase you parents are too ****ing stupid to let your kids walk, IT IS YOUR OWN FAULT, NOT THAT IT WON'T STOP YOU FROM TRYING TO FIND A LAWYER TO SUE THE STORE.
My oldest once fell out of a basket. Hurt himself minorly. No lawsuit, as it was my own fault.

[Apatriot]

Then take it up with my manager. Don't just stand there and curse at me for doing my job. I wanna keep my job so I have to do my job. We are not rummiging your bags WE ARE JUST ASKING FOR YOUR RECEIET(SP) FOR ANYTHING NOT BAGGED.
Again that is store policy which is posted when you walk in.

IMHO, the store needs to change that policy. Maybe put stickers on like other grocery stores. It is very annoying, and is why, once we get a better grocery store, I plan to quit going to wal-mart for most things.

[mysticbeauty_nbeast]

1. When we stop you at the door and ask to see your receit(SP) for items not bagged, don't stand there and curse at us. WE ARE DOING WHAT WE ARE TOLD TO DO BY OUR BOSSES.
We are doing it to stop shoplifters. Don't like us doing it, THERE IS A KMART RIGHT DOWN THE ROAD.
2. Same goes when we ask for your ID on beer,cigerettes,elc. We are told to card people under 40. Oh and don't bitch to us when we can't accept it because you little dumbasses
don't wish to get another ID when it gets broken and needs to be taped together. It is considered INVALID because teens trying to buy age sensitive products intentionally break ID's to alter it.
3. When in a check out lane. STAY OFF YOUR ****ING CELLPHONES. I don't enjoy trying to tell you your total or try to get your attention when you are too busy yacking away on your little phone.
I'm so tempted to go buy me one of those cell-phone jammers and put it to good use when one of you bozos whpped out your phone. Hey if you can be rude, TWO CAN PLAY AT THIS.
4. Don't put your kids in the shopping cart baskets. If they fall out and get hurt becuase you parents are too ****ing stupid to let your kids walk, IT IS YOUR OWN FAULT, NOT THAT IT WON'T STOP YOU FROM TRYING TO FIND A LAWYER TO SUE THE STORE.

Bad Day? :shifty:

Kill 'um with kindness...works almost every time.

From the looks of it, most of us have had a customer service type job..for me...waitress full part time while I went through nursing school along with full part time in home nursing care. Without a doubt, the waitress job was more taxing on my nerves then caring for the infirm. ;)

Kill 'um with kindness....on their phones? Smile and repeat the price for them; only takes an extra moment of your time. Kill 'um with kindness when you see a over harried Mom try to shop as her children try to accomplish acrobatics feats in the cart...walk up to them and simple say...'we' don't allow your children to 'play' with or on the carts' its for their safety..Can I help you find anything? Kill 'um with kindness when they grumble about having to show their ID when their obviously are way past the legal age of consent to purchase alcohol or cigarettes. Usually, some light statement of understanding that it is a hassle works like magic. ;)

Kill 'um with Kindness....customer service they don't expect...and your day to day will change dramatically over the weeks and months you employ it. Remember, there are people living in god knows what kind of circumstances and having to deal with god only knows what type of hardships (especially in these times) day to day. The 'collective' mood of people is harsh right now...and adding to it for a minor convenience is just not worth it. Smile...be understanding...and firmly stand by your companies policies. People will recognize it..and appreciate it. Just give it time.

Kill 'um with kindness...and you'll find yourself all the happier for it.

~Mysty

[LouC]

1. When we stop you at the door and ask to see your receit(SP) for items not bagged, don't stand there and curse at us. WE ARE DOING WHAT WE ARE TOLD TO DO BY OUR BOSSES. We are doing it to stop shoplifters. Don't like us doing it, THERE IS A KMART RIGHT DOWN THE ROAD.

If you are asking me "May I see your receipt" you are acknowledging the receipt is my property and therefore I have every right to say no, my property my decision to retain privacy of said property, if you don't like that answer from me then there is a spot a bit south of here where you and your boss can go.

I usually put my receipt immediately in my wallet before I leave the register.

If you are looking for items not bagged then why didn't the cashier bag the item?

Too big for a bag?

Get bigger bags, suggest that to your Boss.

Better yet why didn't the cashier apply security tape, the kind that indicates the item has been paid for, in adequate places and amounts indicating at a glance to the exit vulture that the item indeed has been paid for?

2. Same goes when we ask for your ID on beer,cigerettes,elc. We are told to card people under 40. Oh and don't bitch to us when we can't accept it because you little dumbasses don't wish to get another ID when it gets broken and needs to be taped together. It is considered INVALID because teens trying to buy age sensitive products intentionally break ID's to alter it.

No problem with this, it is law, and I have never taped an ID in my life, my ID was stolen once, I am more than happy to prove who I am when making a purchase.

Why the hell don't you cashiers ask for photo ID when I hand over my credit card to make certain I am LouC, is it because you and Wal Mart couldn't care less about me being stolen from or defrauded?

3. When in a check out lane. STAY OFF YOUR ****ING CELLPHONES. I don't enjoy trying to tell you your total or try to get your attention when you are too busy yacking away on your little phone. I'm so tempted to go buy me one of those cell-phone jammers and put it to good use when one of you bozos whpped out your phone. Hey if you can be rude, TWO CAN PLAY AT THIS.

I don't use my cellphone in any inappropriate locations or at inappropriate times.

Might want to run that cell phone jammer idea past your Boss, I am certain they would have a word to say about it, since from item #1 you obviously live by the Boss's words.

4. Don't put your kids in the shopping cart baskets. If they fall out and get hurt becuase you parents are too ****ing stupid to let your kids walk, IT IS YOUR OWN FAULT, NOT THAT IT WON'T STOP YOU FROM TRYING TO FIND A LAWYER TO SUE THE STORE.

Does Wal Mart have their employees in the aisles insist that when they see kids in carts that the adults remove them immediately?

If not why not, if it is such a problem?

Shouldn't there be a Cart Greeter having parents with kids signing accident waivers before issuing carts?

Take it up with your Boss, they love good ideas like that.

My kids did not ride in the basket when I took them shopping, don't know what the wife did with me not around.

I have worked a register, and customer service at a home repair services company.

People can be *******s.

Life is not all sunshine and lollipops.

[djdudley]

Hey Dr. F Is there a way of getting a copy of that little "Progress window" attempting to give a damn?

[chip]

Wanna bet? Its private property if we want to look WE WILL LOOK, don't like it don't come
back.

Wrong.

[JeffR]

I can't believe some of you have issues with someone checking your receipt/glancing at your purchases. It's not the 20th century any more. Just hold your receipt in your hand until you are out of the store. If you do it this way, and the person decides to check anything, it will take maybe 3 seconds of your time.

[chip]

Just because you can act like a ********* doesn't mean you have to.



Good advice for the OP.

[chip]

I can't believe some of you have issues with someone checking your receipt/glancing at your purchases. It's not the 20th century any more. Just hold your receipt in your hand until you are out of the store. If you do it this way, and the person decides to check anything, it will take maybe 3 seconds of your time.

*** did I just go through a checkout line for? After Ive paid Im not waiting in line to walk out the door.

[JeffR]

*** did I just go through a checkout line for? After Ive paid Im not waiting in line to walk out the door.
You don't think a store should take measures to prevent shoplifting?

[chip]

You don't think a store should take measures to prevent shoplifting?

Where did I say that? Stores should use cameras, plain clothes asset protection employees RFID scanners at doors etc.

Stores however have no right to search an individual unless they have witnessed or have an eyewitness to an individual concealing mdse with the intent to steal it.

[JeffR]

Do you have a problem with people walking out of the store with items in their bags that they did not pay for?

[LouC]

Do you have a problem with people walking out of the store with items in their bags that they did not pay for?

Yes.

The policy in question here though does not cover looking in bags but allegedly checking receipts against non bagged items in carts or being carried.

[chip]

Do you have a problem with people walking out of the store with items in their bags that they did not pay for?

Duh. Who doesnt.

Whats so hard to understand about this? Stores have no right to search me unless they saw me or have an eyewitness who saw me conceal mdse in attempt to steal it. Or if the RFID alarm trips when I pass through it.

[Dragon1963]

Duh. Who doesnt.

Whats so hard to understand about this? Stores have no right to search me unless they saw me or have an eyewitness who saw me conceal mdse in attempt to steal it.

You are on private property when your in a store. They can ask you to show your receipt if they want to or not. Its not a violation of your rights, nor is it going to kill you to show it. If its store policy and you don't like it then waste a little extra gas and go somewhere that doesn't.

[Dragon1963]

I'm surprised at how many in this thread say they went through the sort of thing the OP is complaining about and are still willing to be **** heads to people who are doing the very same jobs they had to do. Making an ass of yourself in front of an entire store because you're too self-righteous about a little slip of paper just shows me that you've become the pompous bastard you had to deal with when you were the kid behind the counter who's just doing his/her job.

[chip]

You are on private property when your in a store.
They can ask you to show your receipt if they want to or not. Its not a violation of your rights, nor is it going to kill you to show it. If its store policy and you don't like it then waste a little extra gas and go somewhere that doesn't.

They can ask all they want, I never said they couldnt ask. I said they cant legally search me and they cant.

Thanks for the concern but Ill shop where I want to shop and Ill continue to breeze right past the octogenarian who wants to look in my bags.

[chip]

I'm surprised at how many in this thread say they went through the sort of thing the OP is complaining about and are still willing to be **** heads to people who are doing the very same jobs they had to do. Making an ass of yourself in front of an entire store because you're too self-righteous about a little slip of paper just shows me that you've become the pompous bastard you had to deal with when you were the kid behind the counter who's just doing his/her job.

Refusing to be searched without probable cause isnt being an ass.

[Dragon1963]

They can ask all they want, I never said they couldnt ask. I said they cant legally search me and they cant.

Thanks for the concern but Ill shop where I want to shop and Ill continue to breeze right past the octogenarian who wants to look in my bags.


:rolleyes:

[chip]

:rolleyes:

Roll your eyes all you want. You are more than welcome to stop and be searched, just because you feel the need to be violated doesnt mean the rest of us have to.

[Dragon1963]

Refusing to be searched without probable cause isnt being an ass.

Private property owner don't have to deal with probable cause. Unfortunately people forget that probable cause is something that government entities have abide by.

[Dragon1963]

Roll your eyes all you want. You are more than welcome to stop and be searched, just because you feel the need to be violated doesnt mean the rest of us have to.

Here's a phrase that pretty much sums up my opinion on this subject of people who get upset of over things like the OP is mentioning. It the title of a book.

"Don't Sweet the Small Stuff: And its All Small Stuff"

[chip]

Private property owner don't have to deal with probable cause. Unfortunately people forget that probable cause is something that government entities have abide by.

:))

You are incorrect, there is nothing in the law that allows a merchant to search me unless they have reasonable suspicion of theft plain and simple, bag searches are voluntary.

[chip]

Here's a phrase that pretty much sums up my opinion on this subject of people who get upset of over things like the OP is mentioning. It the title of a book.

"Don't Sweet the Small Stuff: And its All Small Stuff"

I dont consider illegal searches "small stuff".

[supreme_war_Pig]

I do love the contempt for people in service and retail.

Half the responses in this thread have been either literally or figuratively, "**** you."

Just because you can act like a ********* doesn't mean you have to.



Totally agreed. For cryin' out loud, we are trying to have a society here. And besides, most people have spent some time in retail, and know how badly it sucks. You would think there would be more sympathy.

[Dragon1963]

:))

You are incorrect, there is nothing in the law that allows a merchant to search me unless they have reasonable suspicion of theft plain and simple, bag searches are voluntary.

There's no law that says they can't make you submit to a bag search on their property either.

[Dragon1963]

I dont consider illegal searches "small stuff".

A quick look at your receipt and in your bag isn't a big deal either.

[chip]

There's no law that says they can't make you submit to a bag search on their property either.

They cant search me or my bags without my permission plain and simple. You are woefully ignorant of whats legal. I ran retail stores for 15 years, bag searches and the showing of receipts are voluntary and cannot be legally enforced.

[chip]

A quick look at your receipt and in your bag isn't a big deal either.

Its an illegal search.

Like I said earlier, you do what you want, Ill do what I want.

[blackcatrun]

1. When we stop you at the door and ask to see your receit(SP) for items not bagged, don't stand there and curse at us. WE ARE DOING WHAT WE ARE TOLD TO DO BY OUR BOSSES.
We are doing it to stop shoplifters. Don't like us doing it, THERE IS A KMART RIGHT DOWN THE ROAD.
2. Same goes when we ask for your ID on beer,cigerettes,elc. We are told to card people under 40. Oh and don't bitch to us when we can't accept it because you little dumbasses
don't wish to get another ID when it gets broken and needs to be taped together. It is considered INVALID because teens trying to buy age sensitive products intentionally break ID's to alter it.
3. When in a check out lane. STAY OFF YOUR ****ING CELLPHONES. I don't enjoy trying to tell you your total or try to get your attention when you are too busy yacking away on your little phone.
I'm so tempted to go buy me one of those cell-phone jammers and put it to good use when one of you bozos whpped out your phone. Hey if you can be rude, TWO CAN PLAY AT THIS.
4. Don't put your kids in the shopping cart baskets. If they fall out and get hurt becuase you parents are too ****ing stupid to let your kids walk, IT IS YOUR OWN FAULT, NOT THAT IT WON'T STOP YOU FROM TRYING TO FIND A LAWYER TO SUE THE STORE.

1, Cool..no problem, I am not a thief.
2, Dang to old for that....card me anyways make my day please.
3,same rule while driving I almost got run over today walking to the mail box.
4 Sometimes shoppers are not paying attention to a kid in a shopping cart thinking they are safe to leave to go around a corner for a second or talk on the phone looing for an item for minutes not seconds. Ive seen one kid squash a whole load of grocerys in a cart because mom was busy yelling in her phone around a corner while lookig at soups.
Boy was she upset..when told she could not return the damaged items.

[ThrowCop]

Private property owner don't have to deal with probable cause. Unfortunately people forget that probable cause is something that government entities have abide by.Umhm... that is 100% incorrect.

They have zero legal right to search you.

Zero.

[ThrowCop]

There's no law that says they can't make you submit to a bag search on their property either.There's no law that says I have to submit to a search & I will not.

I know for some it's not big deal, but the principle involved is a very, very big deal to me.

[The Girl from Ipanema]

You people defending talking on the cellphone while checking out kill me.

I know everyone likes to pretend they are a high-powered business exec taking calls from overseas when they get a Bluetooth, but for Christ's sake, hang up the phone for the three minutes it will take you to get checked out or waited on.

As a bartender, I would never ever ever wait on someone with a phone to their ear. Obviously they had better things to do than get served. I hate them more than people who wear those big white sunglasses inside the club, or Bluetooths when we know you can't hear anyone because of the music.

I don't see anyone pretending to be anything.

Why should I hang up a call to stand there and watch my groceries being rung up? As I said already, I rarely talk on the phone, cell or land line, much less in the line at the store, but if I need to take or make a call while I'm standing there doing nothing, why not? It's not like I came to visit. It's no imposition to you, or at least it shouldn't be. I still make eye contact, still say hello, thank you, and goodbye without interrupting my call. Business gets conducted with no delay. What's the problem?

I don't wear a blue tooth, I wear my ear buds, but only when I'm riding my bike so that I can listen to music. I thread the cord up my shirt so that it's not a hazard blowing around in front of my face when I'm on the road. When I get off the bike and turn the music off, I don't want to take them off only to have to thread them back down/up my shirt 30 minutes later and I don't want to leave them hanging over my collar because they catch on things and stretch out my shirt so I usually keep them in my ears. It's just easier and they don't interfere with my ability to hear. I used to tuck the ear bud under my bra strap while I wasn't listening to music, but fishing them out after an hour or so was just as embarrassing, if not more, than threading them up or down my shirt. I suspect that people who wear the bluetooth earpieces probably have similar reasons.

My husband put his bluetooth earpiece in his suitcase once while at the airport and it kept calling me, but all I could hear was the muffled wheels rolling and muffled voices. It was shortly after 9/11 so you can imagine what I must've been thinking! :eek: My guess is that guys who wear them constantly probably have their own reasons that it's more convenient to just leave them on.

I've waited tables, worked in retail, tended bar, run a nightclub, and many other "customer service jobs, quite frankly, every job involves customer service. We're there for the customers, they're not there for us. I don't really understand the animosity for potential customers that is your last paragraph. It sounds like misconception borne of envy.

[nortman]

wanna bet? Its private property if we want to look we will look, don't like it don't come
back.+1

[The Girl from Ipanema]

I do love the contempt for people in service and retail.

Half the responses in this thread have been either literally or figuratively, "**** you."

Just because you can act like a ********* doesn't mean you have to.

I always enjoyed it when pompous idiots who looked down their noses at me would come to my bar (when I made more in a weekend than they made in a week), and then either refuse to serve them (totally my discretion), have them thrown out for no reason (also completely my discretion), or even better, smile and act nice while selling them ten-dollar Grey Goose and sodas that are 99% soda water, with a little vodka on top so they would think there's alcohol in it.

I'm not sure that it's contempt for people in customer service or retail that people are responding negatively to. All positions involve customer service in one way or another. It's the way it was presented, as if he's doing us a favor by doing his job.

It's wally world, not the soup nazi's kitchen. We're job security for him. If wal mart closes, we'll go to target, but if we quit going to his store, he's out of a job. I'm not going to grovel for my groceries. I pay for them. If I do that while talking to someone who is standing next to me, or someone who's in another state, it's no skin off his nose, I'm still helping to keep him employed.

That last paragraph... very professional. Look down your noses at you? Is that actually happening, or are your own insecurities getting the better of you? I still hear envy, or hurt feelings. Perhaps people don't treat you with the respect that you feel that you deserve.

ETA: I wish you could tell us all where you work and what shift/days, because I know that I'd like to avoid going there during those hours.

[The Girl from Ipanema]

I didn't mean to be an ass. I was just teed off big time.
Most of the time I enjoy my job, but the last few weeks have been interested.

I hope it gets better for you. If you don't pay attention to anything else in this thread, pay attention to this http://forums.hannity.com/showpost.php?p=61420621&postcount=52 Mysty is very wise.

[Ninjacorpse]

Totally agreed. For cryin' out loud, we are trying to have a society here. And besides, most people have spent some time in retail, and know how badly it sucks. You would think there would be more sympathy.

Yeah it's not like any of us have had to deal with crappy service and employees with a chip on their shoulders..

[The Girl from Ipanema]

Yeah it's not like any of us have had to deal with crappy service and employees with a chip on their shoulders..

Good customer service seems to be going the way of the dodo. It's not completely dead, but just wow!

Lots of us are tired of dealing with sour, snarky, and rude people who are angry because they have to do a job they don't like or work when their friends are out partying. I didn't hire you, or fill out your application, or tell you to skip school, so don't act like it's my fault that you have a job that you don't like.

Quite frankly, I frequently miss waiting tables and tending bar. I really don't get why so many people who work in retail or 'customer service' act like you're bothering them when you enter their establishment. People like that should have just stayed home.

[Ninjacorpse]

Good customer service seems to be going the way of the dodo. It's not completely dead, but just wow!

Lots of us are tired of dealing with sour, snarky, and rude people who are angry because they have to do a job they don't like or work when their friends are out partying. I didn't hire you, or fill out your application, or tell you to skip school, so don't act like it's my fault that you have a job that you don't like.

Quite frankly, I frequently miss waiting tables and tending bar. I really don't get why so many people who work in retail or 'customer service' act like you're bothering them when you enter their establishment. People like that should have just stayed home.

I have dealt with jerks on both sides, I have had great customers and horrible ones, I have had great customer service and horrible customer service.

[sgdp]

Just for you sg...
http://i274.photobucket.com/albums/jj241/Wookinstien/snipe.gif

You should get this kitteh for your newspaper job...

Hell, I'm whipping out the gunz as we speak. I'm not putting up with it anymore. Now, I have kitteh on my side, though, so thanks! :mrgreen:

[Gaetano "Tommy" Lucchese]

That last paragraph... very professional. Look down your noses at you? Is that actually happening, or are your own insecurities getting the better of you? I still hear envy, or hurt feelings. Perhaps people don't treat you with the respect that you feel that you deserve.

ETA: I wish you could tell us all where you work and what shift/days, because I know that I'd like to avoid going there during those hours.

Oh, it happens, and it has nothing to do with my insecurities, 'cause I was always the Man at bartending. It has nothing to do with envy or hurt feelings: It has to do with the fact that drunk people are *******s. Period. No one says it doesn't go both way, I even said earlier lots of club bartenders are nasty, but I'm Mister ****in' Sunshine when I bartend, big smile plastered on my face and everything, and people still treat you like crap.

But the fact is, in that line of work, if you're not tipping me, I feel no obligation to wait on you or even be nice to you. You get three bucks an hour against eight percent of your sales, I'd get like an eight-dollar paycheck every two weeks, so if you're not gonna hook me up, you're not only not making me money, you're costing me money in taxes. Go bother one of the other bartenders.

[The Girl from Ipanema]

I have dealt with jerks on both sides, I have had great customers and horrible ones, I have had great customer service and horrible customer service.

Without a doubt.

[Dr. Funkenstein]

They can ask all they want, I never said they couldnt ask. I said they cant legally search me and they cant.

Thanks for the concern but Ill shop where I want to shop and Ill continue to breeze right past the octogenarian who wants to look in my bags.
They can ask, and you can refuse.

However, they CAN hold you until the police show up.

[The Girl from Ipanema]

Oh, it happens, and it has nothing to do with my insecurities, 'cause I was always the Man at bartending. It has nothing to do with envy or hurt feelings: It has to do with the fact that drunk people are *******s. Period. No one says it doesn't go both way, I even said earlier lots of club bartenders are nasty, but I'm Mister ****in' Sunshine when I bartend, big smile plastered on my face and everything, and people still treat you like crap.

But the fact is, in that line of work, if you're not tipping me, I feel no obligation to wait on you or even be nice to you. You get three bucks an hour against eight percent of your sales, I'd get like an eight-dollar paycheck every two weeks, so if you're not gonna hook me up, you're not only not making me money, you're costing me money in taxes. Go bother one of the other bartenders.

You didn't say anything about tipping. In fact, tipping wasn't mentioned in any of your posts. You were talking about not serving people wearing blue tooth headsets and not showing you enough respect. Now you're talking about non tippers. Maybe they were tapped out, or maybe they don't think their service was as great as you did, or maybe they're just non-tippers.

I always enjoyed it when pompous idiots who looked down their noses at me would come to my bar (when I made more in a weekend than they made in a week), and then either refuse to serve them (totally my discretion), have them thrown out for no reason (also completely my discretion), or even better, smile and act nice while selling them ten-dollar Grey Goose and sodas that are 99% soda water, with a little vodka on top so they would think there's alcohol in it.

[Gaetano "Tommy" Lucchese]

You didn't say anything about tipping. In fact, tipping wasn't mentioned in any of your posts. You were talking about not serving people wearing blue tooth headsets and not showing you enough respect. Now you're talking about non tippers. Maybe they were tapped out, or maybe they don't think their service was as great as you did, or maybe they're just non-tippers.

Well then they shouldn't expect me to be nice to them, wait on them in any sort of a hurry or expect any liquor in their drinks. Too bad for them, huh?

And people do treat you like crap. I'm not sure exactly what you're getting at here. Pompous morons treat you like dirt just because you sling drinks. Then they pay the price. Again, too bad for them.

[Buffalo]

They can ask, and you can refuse.

However, they CAN hold you until the police show up.
They can't do that either around here.

[sgdp]

Well then they shouldn't expect me to be nice to them, wait on them in any sort of a hurry or expect any liquor in their drinks. Too bad for them, huh?

And people do treat you like crap. I'm not sure exactly what you're getting at here. Pompous morons treat you like dirt just because you sling drinks. Then they pay the price. Again, too bad for them.

They pay the price of an alcoholic beverage, but get ripped off? Why shouldn't they get what they pay for?

[Gaetano "Tommy" Lucchese]

They pay the price of an alcoholic beverage, but get ripped off? Why shouldn't they get what they pay for?

Because they aren't tipping, and I have total discretion over how much booze you get in your drink. And I know how to do it so it looks like I'm pouring a healthy shot in there but in reality you get about an eighth of an ounce floated on top to make it taste like booze.

This is why you should never **** over your bartender. And then come back to them again, anyway.

[Buffalo]

Because they aren't tipping, and I have total discretion over how much booze you get in your drink. And I know how to do it so it looks like I'm pouring a healthy shot in there but in reality you get about an eighth of an ounce floated on top to make it taste like booze.

This is why you should never **** over your bartender. And then come back to them again, anyway.
As a general rule, don't **** with people who handle your food.

[scmarcos]

Things I hate. First off I hate when clerks feel the need to tell me their life story. Leave me alone I don't want to talk to you I want my groceries. Also I hate when waiters and such see that I'm young and automatically assume I don't tip so they take their time.

Even worse than the gabbers, and the assumers though are the miserable people who act like the world owes them something. I have worked at bars, I worked fast food when I was younger, and I've worked a little retail in high school as well. If you are working your way through school or just taking on a second job for a little extra cash what are you getting so worked up about? It's not like it is your lifes work, its a temporary situation, and while it may be crappy it will end. Suck it up and do your job.

Now the biggest thing I see customers do that drives me insane is not tipping. Especially those who do the menial jobs that you wouldn't do. I'm talking about the maids at hotels, waiters and bartenders (who literally make nothing without tips), and pizza guys.

If you are staying in a hotel and don't throw a few dollars to the lady who is cleaning up your pig stye you are classless, if you go down to the continental breakfast and don't tip the person running back and forth for bread products and coffee you are classless. Same goes for waitresses and waiters, bartenders, and pizza delivery people! These guys handle your food for peanuts and clean up your mess for peanuts, to not take care of them is unconsciounable.

[The Girl from Ipanema]

I don't get the problem with an employee asking for your receipt when leaving. Yeah, it's a tad bothersome, but the person standing there asking is just doing their job. I'm not out to make anyone's job harder than it has to be and it's not a violation of my rights. I don't think that I have a constitutionally guaranteed right to shop at walmart or to go into any privately owned business.

It's only happened to me once. I suppose if walmart's policy was that everyone had to be checked, every single time, then I'd probably find somewhere else to shop.

Checking id's, I don't get why people who are of age go on about that either. From the customer side, look at it as a compliment. From the employee side, I was always just straight with people, "Look I don't know you, so why would I want to risk losing my job for you?"

[chip]

They can ask, and you can refuse.

However, they CAN hold you until the police show up.

And then they can be sued for false arrest because they didnt see me conceal mdse and they didnt see me fail to pay for it and they didnt stop me outside the store.

[Buffalo]

And then they can be sued for false arrest because they didnt see me conceal mdse and they didnt see me fail to pay for it and they didnt stop me outside the store.
Yeah the biggest no no when I worked retail was trying to physically stop a shoplifter. Even if we had witnessed the theft.

[scmarcos]

And then they can be sued for false arrest because they didnt see me conceal mdse and they didnt see me fail to pay for it and they didnt stop me outside the store.

Exactly. You can't steal something if you didn't leave the store. That is 100% illegal.

[The Girl from Ipanema]

Well then they shouldn't expect me to be nice to them, wait on them in any sort of a hurry or expect any liquor in their drinks. Too bad for them, huh?
Since tipping generally happens at the end of a transaction, that doesn't really make sense. You're moving the goal post.

I think being cordial is part of customer service. I doubt that anyone cares if you're their bestest buddy.

And people do treat you like crap. I'm not sure exactly what you're getting at here. Pompous morons treat you like dirt just because you sling drinks. Then they pay the price. Again, too bad for them.

Sure, people are surly and rude sometimes, but I can't think of one time anyone really "treated me like crap" while I was tending bar or waiting tables. I've had people get grouchy when we were understaffed and I was unable to give them the service that I should have, and that's understandable, but never just ugly for the sake of being ugly.

Maybe it's the customer base at your chosen place of employment. Maybe it's a regional thing. Maybe you don't do your fake smile as well as you think.

[Gaetano "Tommy" Lucchese]

Since tipping generally happens at the end of a transaction, that doesn't really make sense.

Sure, you can burn me once. But if you don't give me at the bare minimum a dollar tip for the round, I'm going to short-pour you if you come back. That's the way the game is played.

I think being cordial is part of customer service. I doubt that anyone cares if you're their bestest buddy.

Regulars are the key to making truly absurd amounts of money. I dunno about working in a dive bar, but club bartenders, people want you to be their friend.

Maybe you don't do your fake smile as well as you think.

No, my game was airtight.

[The Girl from Ipanema]

Sure, you can burn me once. But if you don't give me at the bare minimum a dollar tip for the round, I'm going to short-pour you if you come back. That's the way the game is played.

Not when I'm working. You get what you pay for if you're a jerk or if you're great. Of course if you're great, you might get a little extra. Maybe even a free round.

Regulars are the key to making truly absurd amounts of money. I dunno about working in a dive bar, but club bartenders, people want you to be their friend.

So because people don't treat me like crap, or come specifically to be my friend, I worked in a dive?

Dude, really, the bravado is dripping from your posts.



No, my game was airtight.
Not if you played it with the bravado that is being displayed here.

Gotta run. Have a great day.

[sgdp]

Whatever. That's why I don't go to bars. ****ing $4 for a Diet Coke, and it's all water and ice.

[Gaetano "Tommy" Lucchese]

Whatever. That's why I don't go to bars. ****ing $4 for a Diet Coke, and it's all water and ice.

Tipping well is actually cheaper than not tipping, as long as you stick with one bartender.

[Dr. Funkenstein]

They can't do that either around here.
Basing it on personal experience...in Delaware you can.

[Dr. Funkenstein]

As a general rule, don't **** with people who handle your food.
Not since I worked in a restaurant...and saw "Waiting"

[Dr. Funkenstein]

And then they can be sued for false arrest because they didnt see me conceal mdse and they didnt see me fail to pay for it and they didnt stop me outside the store.
I don't have to tell you what my probable cause is...and I also don't have to tell you any kind of the truth while in that situation.

[chip]

I don't have to tell you what my probable cause is...and I also don't have to tell you any kind of the truth while in that situation.

Your gonna have to show it in court when you get your ass sued. And when you dont have it your gonna pay big time.

There are reasons asset protection has rules like......

Must see item selection
Must see concealment
Must see failure to pay
Must leave premises
Must have continuous sight

Its to establish probable cause and to protect them from losing their ass in court to wrongful arrest charges which is exactly what will happen in your scenario for detaining someone simply because they wont allow you to search them. A retailer doing what you suggest in monumentally stupid.

[Gaetano "Tommy" Lucchese]

Not when I'm working. You get what you pay for if you're a jerk or if you're great. Of course if you're great, you might get a little extra. Maybe even a free round.

Don't get me wrong, if you throw fives and tens at me, you'll get staggeringly strong drinks and free shots. But if you burn me, I will punish you for it, hopefully so you don't come back, and if you really tee me off I will be super nice to you so you want to come back and then prevent you from getting drunk.

I never said I wasn't vindictive. But if you're not tipping me, you're costing me time, which cannot be recovered, and actually costing me money, not in the sense that I could be waiting on someone else, but actually taking money out of my pocket.

So because people don't treat me like crap, or come specifically to be my friend, I worked in a dive?

Dude, really, the bravado is dripping from your posts.

Poor choice of words. I've never worked in a local bar, only clubs, usually the hottest club, here and in NYC. In fact, slingers in small bars often make more than club bartenders, because they aren't competing with fifteen other bartenders for customers every night.

Not if you played it with the bravado that is being displayed here.

Gotta run. Have a great day.

See, this is one of those counterintuitive things, because everyone says they don't like cockiness and bravado, but they do, they really do. I have a whole bartending persona that is specifically designed to make me money: Cocky, loud, not too bright, lady's man.

[CaffeineHat]

1. When we stop you at the door and ask to see your receit(SP) for items not bagged, don't stand there and curse at us. WE ARE DOING WHAT WE ARE TOLD TO DO BY OUR BOSSES.
We are doing it to stop shoplifters. Don't like us doing it, THERE IS A KMART RIGHT DOWN THE ROAD.
2. Same goes when we ask for your ID on beer,cigerettes,elc. We are told to card people under 40. Oh and don't bitch to us when we can't accept it because you little dumbasses
don't wish to get another ID when it gets broken and needs to be taped together. It is considered INVALID because teens trying to buy age sensitive products intentionally break ID's to alter it.
3. When in a check out lane. STAY OFF YOUR ****ING CELLPHONES. I don't enjoy trying to tell you your total or try to get your attention when you are too busy yacking away on your little phone.
I'm so tempted to go buy me one of those cell-phone jammers and put it to good use when one of you bozos whpped out your phone. Hey if you can be rude, TWO CAN PLAY AT THIS.
4. Don't put your kids in the shopping cart baskets. If they fall out and get hurt becuase you parents are too ****ing stupid to let your kids walk, IT IS YOUR OWN FAULT, NOT THAT IT WON'T STOP YOU FROM TRYING TO FIND A LAWYER TO SUE THE STORE.
1. Not even sure why it would be an issue, but some people like to bitch about everything just like people like to create threads to tell people how to behave when shopping.
2. My problem is that I go to pull out my ID the cashier usually says, "Yeah, yeah put it away I know you're old enough, fat a$$."
3. Okay, you know what? Get the hell over it. You're not that important, I'm swiping my card and putting in a pin. It's not like you're getting nuclear codes from me.
4. Shut up about my kids, they behave and I wouldn't sue anyone for my own negligence so don't make assumptions until you're a working dad shopping with your 3 kids. So far they've made it through every shopping experience uninjured and I wouldn't do something to endanger them.

Retail blows. My dad owned neighborhood pharmacies for my entire childhood, I grew up stocking shelves, checking people out and running deliveries. My dad truly enjoyed customers. Customer service is a crummy job. Griping doesn't help. If you're in a crappy mood, go for a freaking walk before posting an insulting, generalizing thread like this.

Oh and just so you know. I'm a teacher now and the superintendent of my district says that we're in a customer service field. It's a great concept actually. I'm given time at the end of the day to contact parents etc. Likewise I know that when I call my son's teachers, they have 24 hours to return my call just as I do when parents call me. I'm sorry, but there's nothing wrong with a little civility or giving the customer the benefit of the doubt.

[CaffeineHat]

You people defending talking on the cellphone while checking out kill me.

I know everyone likes to pretend they are a high-powered business exec taking calls from overseas when they get a Bluetooth, but for Christ's sake, hang up the phone for the three minutes it will take you to get checked out or waited on.

As a bartender, I would never ever ever wait on someone with a phone to their ear. Obviously they had better things to do than get served. I hate them more than people who wear those big white sunglasses inside the club, or Bluetooths when we know you can't hear anyone because of the music.

I understand what you're saying and generally I'm off the phone by the time I'm in line because I'm aware of the rude factor. But, like others have said, if I need to take a call I do. And I generally apologize to the checkers (who know me because I live a block away and have been shopping at the same store for 14 years.) I see what you mean about frank rudeness but sometimes s*** happens and I have to talk. Cut me a break.

[CaffeineHat]

Bad Day? :shifty:

Kill 'um with kindness...works almost every time.

From the looks of it, most of us have had a customer service type job..for me...waitress full part time while I went through nursing school along with full part time in home nursing care. Without a doubt, the waitress job was more taxing on my nerves then caring for the infirm. ;)

Kill 'um with kindness....on their phones? Smile and repeat the price for them; only takes an extra moment of your time. Kill 'um with kindness when you see a over harried Mom try to shop as her children try to accomplish acrobatics feats in the cart...walk up to them and simple say...'we' don't allow your children to 'play' with or on the carts' its for their safety..Can I help you find anything? Kill 'um with kindness when they grumble about having to show their ID when their obviously are way past the legal age of consent to purchase alcohol or cigarettes. Usually, some light statement of understanding that it is a hassle works like magic. ;)

Kill 'um with Kindness....customer service they don't expect...and your day to day will change dramatically over the weeks and months you employ it. Remember, there are people living in god knows what kind of circumstances and having to deal with god only knows what type of hardships (especially in these times) day to day. The 'collective' mood of people is harsh right now...and adding to it for a minor convenience is just not worth it. Smile...be understanding...and firmly stand by your companies policies. People will recognize it..and appreciate it. Just give it time.

Kill 'um with kindness...and you'll find yourself all the happier for it.

~Mysty
Best response of all. It's what my dad did in the stores he owned. Always a smile, always on the floor walking around helping, never cloying or creepy.

[The Girl from Ipanema]

Here's an interesting twist. I stopped at the store today on my way in. When I got to the register, the girl was on her cell phone, obviously giving someone directions.

We completed our transaction with only eye contact and non-verbal communication. She scanned my drink, I pointed to the cigarettes and gave her my card, signed my receipt, mouthed 'bye.' She waved and I left.

Didn't slow the transaction down or hurt my feelings or anything. This has happened before at this store, but I'd forgotten about it until this morning. I guess that it didn't seem egregious enough to be committed to memory.

I didn't think she was being rude, she was giving someone directions to somewhere and ringing me out at the same time. We greeted each other non-verbally and everything was fine.

I just don't get why it's considered rude to talk on your cell phone unless you're disturbing someone else or holding up progress.

[Ninjacorpse]

Don't get me wrong, if you throw fives and tens at me, you'll get staggeringly strong drinks and free shots. But if you burn me, I will punish you for it, hopefully so you don't come back, and if you really tee me off I will be super nice to you so you want to come back and then prevent you from getting drunk.

I never said I wasn't vindictive. But if you're not tipping me, you're costing me time, which cannot be recovered, and actually costing me money, not in the sense that I could be waiting on someone else, but actually taking money out of my pocket.



Poor choice of words. I've never worked in a local bar, only clubs, usually the hottest club, here and in NYC. In fact, slingers in small bars often make more than club bartenders, because they aren't competing with fifteen other bartenders for customers every night.



See, this is one of those counterintuitive things, because everyone says they don't like cockiness and bravado, but they do, they really do. I have a whole bartending persona that is specifically designed to make me money: Cocky, loud, not too bright, lady's man.

What if they like to be punished and humiliated, will you still do that if they don't tip you well?

[angelicmadrigal]

See, this is one of those counterintuitive things, because everyone says they don't like cockiness and bravado, but they do, they really do. I have a whole bartending persona that is specifically designed to make me money: Cocky, loud, not too bright, lady's man.

More proof that my theory about people being stupid is true. People are paying you money to act like the kind of person I'd never give the time of day.

[Gaetano "Tommy" Lucchese]

What if they like to be punished and humiliated, will you still do that if they don't tip you well?

There actually are mean bartenders who treat their customers like **** and have regulars that can't get enough of it. For real.

[Gaetano "Tommy" Lucchese]

More proof that my theory about people being stupid is true. People are paying you money to act like the kind of person I'd never give the time of day.

Yeah, Tom Cruise from Cocktail basically. Bottle flair, the whole nine.

[AeroEngineer]

Because the the topic of self checkout came up:

DON'T USE IT IF YOU EITHER:

a) Have 10 or more items!!!

or

b) Are over the age of 60!!!

[angelicmadrigal]

Yeah, Tom Cruise from Cocktail basically. Bottle flair, the whole nine.


Not that such things are not cool, but it seriously convinces peopel to give you extra money?????

[Gaetano "Tommy" Lucchese]

Not that such things are not cool, but it seriously convinces peopel to give you extra money?????

Definitely. If you can spin a bottle around your hand, or flip a glass ten feet in the air and catch it behind your back, or even just do some gunfighter moves with a bottle, people will tip you extra every time. They eat that **** up.

[angelicmadrigal]

Definitely. If you can spin a bottle around your hand, or flip a glass ten feet in the air and catch it behind your back, or even just do some gunfighter moves with a bottle, people will tip you extra every time. They eat that **** up.

::scratches head:: I just don't get it I guess.

OOO you could probably answer this....if bartending is a lot like stripping is it true girls with bigger boobs get tipped better?

[Ninjacorpse]

There actually are mean bartenders who treat their customers like **** and have regulars that can't get enough of it. For real.
:lol:

[Gaetano "Tommy" Lucchese]

::scratches head:: I just don't get it I guess.

OOO you could probably answer this....if bartending is a lot like stripping is it true girls with bigger boobs get tipped better?

Yeah, definitely. Stacked girls don't even have to know what they're doing and they'll make a killing. I've seen it too many times to count. In alot of places, Miami, New York, they aren't even "interviews" for club jobs, they're "auditions."

Times are tough for guy bartenders.

[angelicmadrigal]

Yeah, definitely. Stacked girls don't even have to know what they're doing and they'll make a killing. I've seen it too many times to count. In alot of places, Miami, New York, they aren't even "interviews" for club jobs, they're "auditions."
Damn when I was in my early 20's I picked the wrong damn job, evidently.

[sgdp]

Tipping well is actually cheaper than not tipping, as long as you stick with one bartender.

********. I sit down at the bar and they charge me $4 for the nastiest Diet Coke they can conjure. They ASSUME that since I don't drink alcohol I won't tip well.

They don't have time to find out, because I don't tip until AFTER. Duh.

[Dragon1963]

********. I sit down at the bar and they charge me $4 for the nastiest Diet Coke they can conjure. They ASSUME that since I don't drink alcohol I won't tip well.

They don't have time to find out, because I don't tip until AFTER. Duh.

Shoot! Diet soda tastes lousy to begin with why would you expect it to taste good in a bar?

[sgdp]

Shoot! Diet soda tastes lousy to begin with why would you expect it to taste good in a bar?

:snooty: Because I likes it!

But not when it's ice- and water-logged.

[Samm]

Yeah, definitely. Stacked girls don't even have to know what they're doing and they'll make a killing. I've seen it too many times to count. In alot of places, Miami, New York, they aren't even "interviews" for club jobs, they're "auditions."

Times are tough for guy bartenders.

Plastic surgery could be a tax deductible expense for ya Tommy. ;)

[Ninjacorpse]

:snooty: Because I likes it!

But not when it's ice- and water-logged.

Lol thats one of the few times I get a diet soda that tastes decent is when i go to the bar. It's not very often though as I usually just sit out in the car and listen to music if I have to dd.

[sgdp]

Lol thats one of the few times I get a diet soda that tastes decent is when i go to the bar. It's not very often though as I usually just sit out in the car and listen to music if I have to dd.

I don't DD anymore. Too many drunk idiots making my car a mess. I don't hang around people who like to get plastered. I go to bars with my family, because we like the NTN trivia. They get a few beers, I get a Diet Coke. Rarely, we'll get a cool person who does free refills or something. What a crock.

[Ninjacorpse]

I don't DD anymore. Too many drunk idiots making my car a mess. I don't hang around people who like to get plastered. I go to bars with my family, because we like the NTN trivia. They get a few beers, I get a Diet Coke. Rarely, we'll get a cool person who does free refills or something. What a crock.

Yeah, I do not do it with the frequency I used too. I have usualy been treated pretty well by bartenders when I dd though, its just dealing with the drunk bastards I am tired of lol.